IT Reporting

Creating Reports with Power BI, Business Objects, Excel with SQL DAX & M Query


Process Automation

Using Powershell & VBA to free Human Resources & Add Real Value.


UAT Testing & Dev

Leading Projects to Test & Develope New Systems


Advanced MS Excel VBA

Analysing, Report Building, Automated Formatting and Processing


MS Visio – MS SharePoint

Process Mapping, Process Improvements, SharePoint Resource & Workflow



Solid Communicator, technical & business knowledge


About Me

Problem Solver

I take pride in my professional & methodical approach and thrive in a pressured environment. With experience in Data Analysis, IT Support, Application testing and delivery of training, I bring an ease of communication between groups bridging those of differing technical and business knowledge.

Past achievements include successfully running projects of process mapping and improvements along with company-wide technical support. I relish challenges, have an endless desire to learn and master new skills and enjoy taking ownership of problems through to resolution.

1st & 2nd Line Support

Bespoke SaaS Applications
Customer Facing Technical Support.

Reporting Analyst

Power BI (DAX M-Query), Bisuness Objects (SQL),
Advanced MS Excel (VBA). Resourceful Problem Solver.

MS Visio & PowerPoint

Process Mapping with MS Visio.
Business Presentations.

Excellent Communicator

Bridging Technical Understanding with Business
Accumen with a focus on the Customer.

Training delivery

System & Process Training
Developed through Excellence in Education.

Process Automation

Use of Powershell, PowerAutomation (MS Flow)
& VBA to utomate repetative process.

Examples of Work

Process Mapping